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Picture Framers, Original Pictures and Prints - Oscars Gallery

Privacy policy, data protection and terms & conditions, Oscars Fine Art and Framing

Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice.

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.

We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes:

your name
address
phone number
email address

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.


IP addresses
We may collect information about your computer, including your IP address, operating system and browser type. We use this for website administration. This is statistical data about our users" browsing actions and patterns, and does not identify you.


The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
If you have any questions/comments about privacy, you should email us


Terms & Conditions

Pricing
All prices quoted are in 'pounds sterling" () and will include UK Value Added Tax, where applicable, (VAT) at 20%.


You may purchase goods from oscarsgallery.co.uk with Bacs (Bank to Bank) Paypal and Cheques

Please note Prices are for prints only, unless specified please choose the Mounted or Framed Tick boxes for fully mounted prints.

Framed Pictures are Fixed With Clear Acrylic Glass, Frames are ready to Hang

Please be aware that the Website content shows material finish as accurately as possible, However, Material batches can vary in all respects the colour calibration and Quality of Computer screens. For these reasons if the exact colour of the Frames and Mounts or anything else is of importance to you please contact Oscars Fine Art and Framing prior to choosing and ordering you product as we cannot accept responsibility after you have received the goods.

Payment Options
Payment can be made by Paypal or BACS (Bank to Bank) Payment will be debited from your account before the despatch of your purchase.

Please note : Cheque's can take up to 5 working days to clear.

Local Sales Tax & Duties
Apart from VAT, no local (non EU) sales taxes or duties are included in the quoted prices. It is your responsibility to pay any such charges where applicable.

UK Value Added Tax is not applied to goods purchased from and delivered to countries outside the European Union.

Security
Oscars Fine Art and Framing wants your shopping experience to be joyful simple, and SAFE! We use Paypal to process your purchase details. We never see your card details , they are encrypted by your browser and sent directly to Paypal's secure server, which then uses a private link to verify your card. This process ensures that no one can intercept your personal information or your card number.

In the unlikely event of fraud, most financial institutions will limit your liability to 50 or less.

Order Confirmation
When your order is processed, you will receive order confirmation by e-mail from Oscarsgallery.co.uk and Pay pal to confirm your payment has been authorised.

We reserve the right to refuse or cancel any order. In such event your sole recourse shall be the return of amounts paid by you related to such order (if any).

Cancellations
You may cancel your order for any reason before it is shipped as well as up to 7 days after receiving the goods, beginning the day after receipt.
Upon cancellation you will be asked to return and pay for the cost of returning the goods, this being the only cost incurred to yourself.
The cancellation of orders after 7 days of receiving the goods cannot be accepted.
In the unlikely event that you would choose to cancel your order all monies including initial shipping costs from yourself will be returned within 30 days of cancellation.
To cancel your order call our Customer Service line on 07794020054 or e-mail info@oscarsgallery.co.uk

Packing Your Pictures
Great care is taken to ensure that your pictures reach you in the same condition that they leave oscars fine art and framing office

Please allow up to Ten Working Days (UK) for Picture Framing Deliveries
For the Rest of the world and Europe this make take longer due to postage distances.
Due to Moulding supplies if no Frame is in stock we are happy to advise on alternative Frames.

Your Prints are checked and then packaged in a Tube or Flat pack is then sealed before being consigned to Courier or Royal Mail for recorded delivery.
Please note Prints and Framed Art will need to be signed for unless otherwise specified please inform on delivery notes

Prints may sometimes come direct from our supplier.

Delivery
Goods will normally be despatched within 3 working days. Framed prints may take up to ten working days but normally will be sent by courier in 5 working days
The actual delivery time will depend on the destination. A signature to confirm receipt of your order will be required.
You will be advised of any delay or if the item is no longer available.
Deliveries to destinations outside the UK could take up to two weeks or more because of the greater distances involved and possible custom checks 'en route'.
Unless a prior arrangement has been made, all goods will be delivered within 30 days of the order.
If for any reason that oscars fine art and framing cannot deliver within this time the customer will be notified immediately and with agreement another time for delivery will be made or the customer has the option to request a refund.

All products are subject to availability and may be withdrawn if the stock is 'sold out'. from our suppliers.
If your order cannot be fulfilled you will be offered an alternative or given a full refund.

Oscars fine Art and Framing does not guarantee that orders will be available on a specific date or delivered within a specific time schedule.
If delivery is delayed or advanced through no fault of oscars fine art and framing or its agent, oscars fine art and framing liability shall be limited to a refund of, or reduction in delivery charges at oscars fine art and framing's option.

Shipping Charges are a one-off payment of either:-

UK 1st Class 8.00

UK Framed Prints 1st Class 8.00

Western Europe Prints - Please call

or The Rest of the World Please call or e-mail for details

Framed Prints outside the UK - Please call for Details

Countries in Western Europe = Austria, Belgium, Denmark, Finland, France, Germany, Greece, Iceland, Italy, Ireland(Republic of), Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland & UK.

All other Countries are "Rest of the World"

Damage, Loss & Complaints
In the unlikely event that your product is lost in transit please advise us in writing or e-mail info@oscarsgallery.co.uk within 10 working days from the date of your order.

Should your product arrive damaged please retain the packaging and the product and contact us within 14 days of receipt. We will credit your account within one week of receiving your return.
This does not affects your statutory rights as a consumer

In the event you have cause for complaint please contact us using the details below.

Send all returns to:

Oscars Fine Art and Framing,School House,West Moss Lane ,Lytham FY8 4NH
we will contact you by the next working day (Mon to Sunday) of your request.
we will deal with your complaint in a fair, confidential, and effective manner

Product Guarantee
If you are not entirely satisfied with your purchase please return it within 14 days of purchase with your receipt for a full refund. You would have to pay the return postage

Nothing in this clause shall affect your statutory rights.

Privacy Policy & Data Protection
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice.

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent.

We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes:

your name
address
phone number
email address

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
If you have any questions/comments about privacy, you should email us

Miscellaneous
oscars fine art and framing shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this Web Site.

All website design, text, graphics, the selection and arrangement thereof, and all underlying source code, and all other material on this website are copyright oscars fine art and framing ALL RIGHTS RESERVED.

All print sizes given are approximate.

Permission is granted to print in hard copy or electronically copy elements of this website for the sole purpose of placing an order with Oscars Fine Art and Framing or using this website as a shopping resource. Any other use of materials on this website, including reproduction for purposes other than those noted above, modification, distribution, or republication, without the written permission of oscars fine art and framing is prohibited.

Certain (hypertext) links in this site will lead to web sites that are not under the control of oscars fine art and framing When you activate any of these links you will leave the oscars fine art and framing web site. oscars fine art and framing will accept no responsibility or liability in respect of the material on any web site that is not under the control of oscars fine art and framing

Ownership & Address
Oscars Gallery is owned and operated by Oscars Fine Fine Art framing

The registered office is:
School House,West Moss Lane,Lytham,Lancashire FY8 4NH
E-mail:info@oscarsgallery.co.uk
Phone 1: +44 (0)7794020054
Phone 2: +44 01253 921978

Our offices are open 8am till late Monday to Sunday (GMT)